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DMCA & Copyright Policy

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DMCA & Copyright Policy

Last updated: December 4th, 2025

1. Introduction

Prezcomm Hosting ("Prezcomm", "we", "us", or "our") respects the intellectual property rights of others and expects our customers and users to do the same. This DMCA & Copyright Policy describes how we address claims of copyright infringement on systems and services we operate, in accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws.

This Policy applies to all Services we provide, including but not limited to VPS hosting, dedicated servers, colocation, shared hosting, email, DNS, and any other related services (collectively, the "Services").

2. Scope & Definitions

For purposes of this Policy:

  • "Content" means any data, files, software, text, images, audio, video, or other material stored, transmitted, or made available through the Services.
  • "Customer" or "Subscriber"or "Client" means any account holder or user of our Services.
  • "DMCA" refers to the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512.

    • 3. Designated Copyright Agent

    In accordance with the DMCA, Prezcomm designates the following Copyright Agent to receive notifications of alleged infringement:

    DMCA Agent
    Prezcomm Hosting
    Email: abuse@prezcomm.com
    Mailing Address: Prez Hosting, PO Box 165, Allen, TX 75013

    This contact information is for copyright-related notices only. Other inquiries should be directed to our general support channels.

    4. Filing a DMCA Takedown Notice

    If you believe that content hosted on or accessible through our Services infringes your copyright, you may submit a written DMCA notice to our Designated Copyright Agent. To be effective, your notice must include all of the following information (see 17 U.S.C. § 512(c)(3)):

    1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.
    2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works.
    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (for example, specific URLs, IP addresses, timestamps, or other identifying information).
    4. Information reasonably sufficient to permit us to contact you, such as a name, mailing address, telephone number, and email address.
    5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    Notices that do not contain all required information may be delayed or may not be processed.

    5. Our Response to DMCA Notices

    Upon receipt of a valid DMCA notice, Prezcomm will take steps it deems appropriate, which may include:

    • Removing or disabling access to the allegedly infringing material;
    • Notifying the customer or user whose content is at issue that we have received a DMCA notice;
    • Requesting additional information from the parties involved if needed to clarify the complaint;
    • For repeat or serious violations, suspending or terminating accounts or Services associated with infringing activity.

    We may forward a copy of the DMCA notice (including the complainant’s contact information) to the affected customer or user.

    6. Counter-Notification (Counter-Notice)

    If your content has been removed or disabled due to a DMCA notice and you believe this was done in error or that you have the legal right to use the material, you may send a DMCA counter-notification to our Designated Copyright Agent.

    To be effective, a counter-notification must include all of the following (see 17 U.S.C. § 512(g)(3)):

    1. Your physical or electronic signature.
    2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (for example, the specific URLs, IP addresses, timestamps, or other identifying information).
    3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
    4. Your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside of the United States, for any judicial district in which Prezcomm may be found), and that you will accept service of process from the person who provided the original DMCA notice or an agent of that person.

    Upon receipt of a valid counter-notification, we may forward it to the original complainant. Unless the complainant notifies us within approximately 10–14 business days that they have filed a legal action seeking a court order to restrain you from engaging in the allegedly infringing activity, we may restore the removed material or cease disabling access to it, at our discretion and in accordance with the DMCA.

    7. Repeat Infringer Policy

    Prezcomm maintains a policy to terminate, in appropriate circumstances and at our sole discretion, customers or account holders who are determined to be repeat infringers. Factors we may consider include:

    • The number and frequency of valid DMCA notices we receive;
    • The severity of the alleged infringements;
    • Failure to respond to notices or counter-notices in good faith;
    • Other relevant facts and circumstances.

    We also reserve the right to suspend or terminate accounts for a single instance of serious infringement or abuse.

    8. Customer Responsibilities

    1. Content Ownership. Customers are solely responsible for the content they store, transmit, or make available through the Services. Prezcomm does not monitor all content and does not pre-screen content for copyright compliance.
    2. Licenses & Permissions. Customers must ensure they have all necessary rights, licenses, and permissions to use any content they upload or host with Prezcomm.
    3. Indirect Use. Customers are also responsible for copyright compliance by their own users, clients, or end-customers who use or access content hosted through their accounts.

    9. Misrepresentations

    Under the DMCA, any person who knowingly misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages (including costs and attorneys’ fees) incurred by the alleged infringer, by any copyright owner or copyright owner’s authorized licensee, or by a service provider.

    Do not use this process to make false or bad-faith claims.

    10. Non-Copyright Complaints

    This Policy is specifically for copyright-related issues. If you have concerns related to trademarks, defamation, privacy, abuse, or other legal or policy matters, please contact us via our normal support channels or any specific reporting process described on our website.

    11. No Legal Advice

    This Policy is provided for informational purposes only and is not legal advice. Requirements described here may change over time, and different rules may apply depending on your jurisdiction. If you have questions about your rights or obligations under the DMCA or other laws, you should consult with your own legal counsel.

    12. Changes to This Policy

    Prezcomm may update this DMCA & Copyright Policy from time to time. When we make changes, we will post the updated version on our website and update the "Last updated" date above. Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Policy.

    13. Contact Information

    For copyright-related inquiries under this Policy, please contact:

    DMCA Agent
    Prezcomm Hosting
    Email: policy@prezcomm.com
    Mailing Address: Prez Hosting, PO Box 165, Allen, TX 75013

    For general support or non-copyright questions, please contact:

    Prezcomm Hosting Support
    Email: support@prezcomm.com
    Website: www.prezcomm.com